DIRECT CONTACT booking@schwangau-homes.com

Terms and Conditions

Apartments Schwangau Homes / LunaMia Boutique Apartments / MMJJ Beratung GmbH

 

1. Reservation: The booking contract is validated when the guest makes a reservation and this reservation is confirmed by Schwangau Homes.

All booking confirmations are made per Email, a 50% downpayment of the total is required, via bank transfer or PayPal within 10 days.

1a. Internetbookings: The booking is confirmed with the pressing of the “book now” button, unless a correction is requested within the first 12hrs.

2. Payment: The second payment is made in cash upon arrival, or before arrival. Any deviations of this procedure can only be approved by us personally in advance.

3. Cancellations: Up to 42 days prior to arrival cancellations will be charged with 50,00€. For cancellations up to 14 days prior to arrival there is a 25% charge of the total cost of the stay, after that there is a 50% cancellation fee (your deposit).

Cancellation 5 days or less prior to arrival, a no show or early departure during your holliday will result in NO refund at all.

We recommend a travel insurance for covering any losses through failure to travel.

4. Cancellation by Schwangau Homes: Schwangau Homes hast he right to cancel reservations if payment has not been made within 10days, or in case of emergency and/or natural disasters such as ( fire, floods, earthquake etc.,)

5. Check-In times are 15:30 – 19:00 Uhr. If you plan to arrive later please contact us in time. lf we recieve no news prior to arrival, of sa late arrival we will take the liberty to re-rent the apartment as of 22:00hrs oft he arrival day.

6. Check-in and Check-out dates are part of your holliday.

7. Any damage incurred tot he property during your stay will be charged immediately tot he guest.

8. The ise of common areas such as garden and parking spaces runs at your own risk.

9. Schwangau Homes does not take any responsibility the loss or harm to any personal property during your stay, including the car.

10. Schwangau Homes does not allow guests to: make open fires in or on the property, does not allow the use of electric blankets, the use of an iron is only allowed in the washing room in the basement. Smoking is not allowed indoors at any time. Any damage caused will be charged immediately.

11. On the day of departure the Apartments need to be left in a clean and tidy state. Check-out needs to take place by 10.30hrs, please leave the keys inside the apartment on the table.

12. These rules are tob e respected and followed at all times, we wish you a lovely holliday.

Cancellation Policy:

Up to 42 days prior to arrival cancellations will be charged with 50,00€

For cancellations up to 14 days prior to arrival there is a 25% charge of the total cost of the stay, after that there is a 50% cancellation fee (your deposit).

Cancellation 5 days or less prior to arrival, a no show or early departure during your holliday will result in NO refund at all.

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